Shipping policy
Shipping Policy
Thank you for shopping with Patrucci.
Order Processing Time
Once your order has been placed and payment has been successfully confirmed, it will be processed and prepared for production within 1–3 business days.
Because our products are made to order, processing times may vary slightly depending on product availability and production volume.
Shipping Time
Estimated delivery time is 14–21 business days from the date your order has been shipped.
Please note that delivery times are estimates only and may be affected by holidays, high shipping volumes, customs processing, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number (when tracking is available).
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Patrucci is not responsible for delays, additional shipping charges, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Shipping Delays
While we make every effort to deliver your order on time, unexpected delays may occasionally occur due to factors beyond our control.
We appreciate your patience and understanding if this happens.
Lost or Damaged Packages
If your order has not arrived within the expected delivery timeframe, or if your item arrives damaged or defective, please contact us at:
We will investigate the issue and work with you to provide an appropriate resolution as quickly as possible.